32Red: Our First Impressions
32Red is a casino with a lot to brag about. They welcome players with a chilled out and slightly cheeky casino website. They know and aren’t shy to show off the fact, that they have a truly stellar selection of games, payment options, and bonuses that will capture the imagination of the best players, as well as years of experience in the casino industry. Offering a fully stocked Live Casino, Table Games, Slots, Bingo, Poker, and Sports Betting, 32Red have all the bases covered and hit just the right note with us and their players. This is a casino that is highly awarded, fully licensed and a brilliant place for you to start playing. Keep reading to find out exactly what we thought of 32Red Casino.
32Red Casino History
32Red Casino has been around the block, with years of experience they have built a robust casino that is very impressive. They’ve been consistently named the best online casino since 2003, having only launched in 2002, and even The Casino of the Decade. They have a host of other awards, enough to fill any trophy cabinet, fit to burst, that attest to what a great casino they are.
As a company, 32Red are part of the Kindred Group Plc and based in Gibraltar, operating with a mission to thrill. They pledge to bring their players the best online casino games, the best chances to win, fast payouts, and total transparency- which we like as they’ve obviously spent some time thinking about what is most important to players. They also have a strong commitment to safe online gambling offering the latest protections to players.
32Red is, in fact, so confident about their casino that they have a player feedback section on site, which is both unusual and brave. 32Red and the Kindred Group are a huge casino operation, including Roxy Palace, VLAD Cazino, Bingo.com, and Unibet. They also sponsor major British football teams and leverage their market power to give away fantastic promotions to their players.
Software and Games
32Red has a fully stocked casino lobby. With over 550 games including table games, live casinos games, sports betting, bingo and poker. You’ll find Blackjack, Roulette, Baccarat, Dream Catcher, Monopoly, over 350 Slots, Progressives, Jackpots and so much more in an ever-growing collection of games.
Until 2019, 32Red was a Microgaming only powered casino. This provided them with a huge range of games. However, more recently they have also licensed NetEnt games and slots, which makes them an even more powerful online casino with the range to grab the attention of any punter.
Adding the NetEnt portfolio to 32Red Casino adds hundreds of new titles to their games lobby and offers an unbeatable range. It’s a shrewd move by 32Red as MG and NetEnt are considered the market leading studios by many in the industry.
Along with the live casino, which offers the ultimate social gaming experience, 32Red Casino also display leader boards of the latest casino winners and run a lively blog that engages players into the more social elements of gaming and also provides the opportunity for players to gain new skills, strategy or keep on top of all the latest industry news. These elements of the site really stood out to us and highly how 32Red offer the complete casino experience.
Having licensing from both Gibraltar and the UK Gambling Commission are pretty much the highest stamps of approval it’s possible to gain as an online casino. 32Red are eCOGRA certified and regularly undertakes mystery shopper exercises. All in all, this makes 32Red an excellent, safe, tested and fair casino to play at.
Welcome Bonus and Promotions
Offering an epic welcome bonus, players are treated like royalty for signing up to 32Red Casino. The bonus is 150% matched deposit on your first deposit of up to £100. You can use your bonus on any casino game you choose and there are no restrictions on withdrawals on bonus funds!!
Players are regularly rewarded with 32Red Casino. Once you’ve signed up, you can enjoy any of the following rolling promos:
My Red Rewards: built
around players to deliver the service and promos you deserve log in
daily for custom-made bonuses.
Ruby Red Rewards: All
players start off as a VIP with Ruby Red Rewards at 32Red Casino.
For every bet you make, you’ll be rewarded with Rubies, which are
loyalty points and the chance to climb through the program levels.
You can exchange Rubies for casino chips at a rate of 1,000 Rubies
for 10 casino chips. You’ll start at Bronze, but can work your way
up to Club Rouge Level.
Club Rouge: This
is essentially the high rollers VIP Club. It offers up an
award-winning experience and wow-moments they claim you’ll never
forget. It is invite-only and exclusively Platinum players will be
considered. As a member, you’ll collect rubies and exchange them
for cash (free of wager requirements!) as well as birthday treats,
membership gifts and prize draws for luxury trips, season tickets,
and VIP Grand National entry to name a few.
It is important to note is unlike a lot of other casinos, 32Red make particular note of their Fair Play Bonus Rules that mean there are no wager/withdrawal restrictions on your bonuses. This is the hallmark of a really great casino that wants players to spend, play and withdraw as they wish and is more unusual than you would think!
Deposits Options and Withdrawals
There are plenty of ways to pay and withdraw at 32Red Casino, just check the screengrab below, but mind that your deposit and withdrawal methods must match.
Customer Support and Country Restrictions
The main way to engage with 32Red’s customer support seems to be via post (which in this day and age, isn’t that helpful or timely) or their help centre. This isn’t as up to date as we’d like to see and as far as we can tell, you cannot just find human help easily. Most casino’s these days offer a live chat function in which problems can be discussed and resolved instantly with a customer support agent. This is definitely an area where 32Red can improve.
32Red is restricted in many countries (which is
the norm for most online casinos) and is licensed for use in the UK,
Gibraltar and other whitelisted gambling territories.
Pro’s and Con’s
- Customer service needs re-thinking.
- Games lobby with over 550 games MG and NetEnt Games.
- Great member benefits that are restriction free.
Conclusion and Rating
32Red gets a stellar 9/10 from us. They are the real deal and only lose one point due to the customer service availability, otherwise, this is a really excellent casino to play at. They have the range of games and the knowledge to create a fantastic gaming experience. 32Red recognise that player loyalty matters and reward their players, practically restriction-free in many ways. This scores top points from us, as does the fact that the site is robust in every other way- it’s safe, secure and produces happy winners! Don’t forget, if you are new to 32Red Casino sign up for that fantastic welcome offer and start spinning slots and wagering big stakes at the tables and slots of 32Red Casino.